The Amadeus Selling Platform has long been known as a leading travel technology solution, streamlining the booking process for travel agents worldwide. While many travel professionals are familiar with its user-friendly interface and standard features, the platform holds a treasure trove of hidden gems that can significantly enhance efficiency and productivity. In this blog, we will delve into the lesser-known, yet powerful, hidden features of the Amadeus Selling Platform that will leave you amazed and better equipped to serve your clients.

Fare Families and Ancillary Services

Beyond the basic fare options, the Amadeus Selling Platform allows travel agents to access and book fare families and ancillary services. Fare families provide travelers with a range of benefits, such as baggage allowance, seat selection, and priority boarding. Additionally, agents can offer add-on services like Wi-Fi, extra legroom, and lounge access, tailoring the travel experience to meet the unique preferences of their clients.

Enhanced Seat Maps and Cabin Layouts

To provide travelers with detailed information about the aircraft's seating arrangement, the platform offers enhanced seat maps and cabin layouts. These interactive visuals assist agents in understanding the aircraft's configuration, helping them make informed recommendations based on seat availability and preferences. Whether your client prefers a window seat or extra legroom, the Amadeus Selling Platform's seat map feature has you covered.

Frequent Flyer Programs Integration

Travel agents can impress their clients by effortlessly incorporating frequent flyer program details during the booking process. The platform seamlessly integrates with various airlines' loyalty programs, allowing agents to input the passenger's frequent flyer number and ensure they receive applicable rewards and mileage credits for their journey.

Multiple Language and Currency Support

In a globalized travel landscape, catering to diverse clients is essential. The Amadeus Selling Platform offers multiple language and currency support, enabling agents to interact with clients from around the world seamlessly. Agents can customize the platform's language and currency settings to accommodate their clients' preferences, fostering a sense of familiarity and comfort throughout the booking process.

Automated Ticketing and Invoicing

Say goodbye to manual ticketing and invoicing processes! The Amadeus Selling Platform streamlines these critical tasks, saving travel agents valuable time and reducing the risk of errors. The automated ticketing and invoicing features ensure accurate and efficient issuance of tickets and invoices, allowing agents to focus on delivering top-notch service to their clients.

PNR Data Management

The platform's Passenger Name Record (PNR) data management feature empowers agents to access and modify booking details seamlessly. This hidden gem allows agents to add special requests, update passenger information, and manage itinerary changes swiftly and efficiently, ensuring a smooth and hassle-free travel experience for their clients.

Queue Management

Effective queue management is vital for travel agents dealing with a high volume of bookings and inquiries. The Amadeus Selling Platform offers a sophisticated queue management system that helps agents prioritize and address pending tasks promptly. With this feature, agents can stay organized and never miss an essential client request or booking update.

Integrated Customer Relationship Management (CRM)

Building and maintaining strong relationships with clients is paramount in the travel industry. The Amadeus Selling Platform boasts an integrated Customer Relationship Management (CRM) tool that allows agents to store essential client information, preferences, and travel history. By having a comprehensive overview of their clients, agents can provide personalized and tailored recommendations, enhancing the overall travel experience.

Fare Loading Automation

Updating and loading fares from various airlines can be a time-consuming task. However, the Amadeus Selling Platform simplifies this process with its fare loading automation feature. This hidden gem automatically updates the latest fares from airlines, ensuring that agents have access to real-time pricing information and enabling them to secure the best deals for their clients effortlessly.

Integrated Travel Insurance

Travel insurance is a crucial component of any travel booking, providing travelers with peace of mind and protection against unforeseen events. The Amadeus Selling Platform offers an integrated travel insurance feature, allowing agents to offer comprehensive coverage options to their clients during the booking process.

Conclusion

The Amadeus Selling Platform has established itself as a go-to solution for travel professionals, streamlining the booking process and enhancing customer experiences. Beyond its user-friendly interface and standard features, the platform hides a plethora of powerful tools that can significantly boost travel agents' efficiency and productivity. From fare families and ancillary services to automated ticketing, integrated CRM, and more, these hidden gems ensure that travel agents are well-equipped to meet their clients' diverse needs and preferences. As you explore and leverage these lesser-known features, get ready to be amazed by the transformative potential of the Amadeus Selling Platform!