How to Troubleshoot QuickBooks Installation Error 1920?

QuickBooks error 1920 is a common issue that occurs during the installation or update process of QuickBooks Desktop. This error is often encountered when users don’t log in as an administrator before commencing the update or if the QuickBooks Database Server Manager is not updated on the server PC. This article contains some practical approaches to fix QuickBooks error 1920.

What does QuickBooks Error 1920 means?

QuickBooks Error Code 1920 typically occurs when there is an issue with the QuickBooks Database Manager service during the installation or updating process. This error code indicates that the service failed to start.

Causes of the QuickBooks Error 1920

Let us first go through some potential causes of this error. Some major causes of this error include:

Windows registry got damaged.
Virus infection may have resulted in this error.
Unsuccessful installation of QuickBooks Desktop could embolden this error.
QuickBooks file got damaged.

How to fix QuickBooks Error 1920?

Below are given the practicable solutions to fix this QuickBooks error 1920. Make sure to follow each method carefully.

Method 1: Uninstall QuickBooks

It is recommended to opt for the Clean installation of QuickBooks as this practice can fix diversified errors in QuickBooks. The procedure for the same is:

Access the "Control Panel".
Go to "Programs and Features".

Now, click on "Uninstall a Program."
Choose QuickBooks Desktop from the list.
Subsequently, click on the Uninstall/change option.

Rename the QuickBooks folder afterward.
Follow up with a system restart and reinstall QuickBooks Desktop.

Method 2: Uninstall QB Database Server

The steps for uninstalling QuickBooks Database Server Manager are given below:

Press the "Windows" and "R" keys simultaneously to open the Run window.
Type "appwiz.cpl" in the Run window.

Press "Enter."
Select "QuickBooks Database Server Manager" and click on "Uninstall/change."

Now, click on the “uninstall” option.
Rename the installation directory of QuickBooks Database Server.
Try updating QuickBooks again and reinstall the QuickBooks Database Server if necessary.

Method 3: Update QuickBooks Database Server Manager

Updating the QBDSM can potentially help in the resolution of Error 1920. The procedure for the same is given s under:

Visit the Intuit website to check for the latest version of QuickBooks Database Server Manager.
Download and install the latest version.
Upon installing the Database Server Manager, run QuickBooks.
Click on the Help tab.
Choose the option to Update QuickBooks Desktop.
Proceed with the update process.
Verify if the error 1920 persists during the update.

Summing Up!

These practical solutions should help you resolve QuickBooks Error 1920. If you continue to experience difficulties with the QuickBooks update process, don't hesitate to reach out to our QuickBooks desktop error support staff by calling the helpline at 1-800-615-2347.