How to Solve AGI-Related Reject Code IND-031-04?

The IND-031-04 rejection code is a common issue that taxpayers face when e-filing their tax returns with the Internal Revenue Service (IRS). This rejection code usually occurs when the Adjusted Gross Income (AGI) entered on the tax return does not match the AGI amount from the previous tax year. If you are experiencing this error code, there are several steps you can take to resolve it.

Step 1: Verify Your AGI from the Previous Tax Year

The first step to resolve the Reject code IND-031-04 is to verify the AGI amount from your previous tax year. You can find your previous year's AGI amount on your previous year's tax return, Form 1040. Make sure that you enter the correct AGI amount when you e-file your tax return for the current year.

Step 2: Use the IRS Retrieval Tool

If you are still experiencing the IND-031-04 rejection code after entering the correct AGI amount, you can use the IRS Retrieval Tool to retrieve the correct AGI amount from the previous tax year. To use the tool, you must have filed your tax return electronically for the previous tax year. You can access the tool from the e-file website during the e-filing process.

Step 3: Enter "0" as Your AGI

If you are unable to use the IRS Retrieval Tool or if you did not file your tax return electronically for the previous year, you can enter "0" as your AGI amount when you e-file your tax return for the current year. However, this method may delay the processing of your tax return as the IRS will need to verify your identity before processing your tax return.

Step 4: File Your Tax Return by Mail

If you are unable to resolve the IND-031-04 rejection code using the above methods, you can file your tax return by mail. Make sure that you include a copy of your previous year's tax return and that you sign and date your tax return before mailing it to the IRS. Filing your tax return by mail may delay the processing of your tax return, but it is a reliable method to avoid the IND-031-04 rejection code.

In conclusion, the IND-031-04 rejection code can be resolved by verifying your AGI from the previous tax year, using the IRS Retrieval Tool, entering "0" as your AGI amount, or filing your tax return by mail. If you are still unable to resolve the rejection code, contact the IRS for further assistance.