Toll-free numbers are also known as free-phone numbers that a business uses to provide free communication to customers. The cheapest toll-free number in India is beneficial to both customers and businesses as the cost is borne by the business and the customers get free service. It ensures seamless interaction between the agents and the customers for query resolution, upcoming promotions, or events. The toll-free number service provider can offer different types of toll-free numbers based on the need and nature of a business.

Types of toll-free numbers:

A toll-free number service provider can offer three types of toll-free numbers. A business can choose the cheapest toll-free number in India that can benefit it the best. The categories are:

1. Domestic toll-free number: A company that is domestically located within a country with offices in different locations can use this number. It allows the customers to call the customers quickly and without incurring any charges.
2. Universal International free phone number: UIFN is an eleven-digit number that can be used by a business that can cater to all geographical locations universally. A business with a global footprint or that can create an international presence prefers the UIFN number. A business can use the same number irrespective of the geographical area and enable customers to call them hassle-free.
3. International toll-free numbers: This toll-free number is a country specific number that a business can easily use. The customers can call the company without incurring any expenditure.

The right toll-free number service provider for a business can offer the following:

1. Portable service: Toll-free numbers are portable, which makes communication easier. If a business is relocated, there is no need for switching numbers anymore. A business can easily continue uninterrupted communication with the solution. There is no need to switch numbers and handling customer correspondence becomes easier.
2. Strengthening brand image: A toll-free number service provider helps a business in strengthening its brand image. It allows the business to offer 24x7 support to the customers; that resolves with a quick chat and instant response. This assistance is persuasive for a business that is prepared to take extra care of the users and helps in reinforcing the image of the brand. Even the cheapest toll-free number in India can create a strong brand image in the market. It offers major confidence benefits to the business. They are greatly identifiable as corporate contact numbers, and the business that uses them is unlikely to be considered a small-scale operative.
3. Marketing instrument: A toll-free number can be used for promotion on different marketing channels that increase customer engagement instantly. A business can integrate it with the click-to-call solution that allows the customers to directly connect with the toll-free numbers to call extensions.

The toll-free number also allows automatic recording and route calls. This allows for call tracking, monitoring, and gaining deeper insights. Real-time analysis can be used for sales and marketing products and services. It allows a business to offer the company owner detailed insights for better decision-making.

4. Cost-effective: A toll-free number service provider can help a business to manage costs by offering a customized solution as per the budget of the business. Toll-free number systems are easy to configure and accessible for every company size. Many toll-free solution providers offer flexible subscription plans or cloud options that can be used even without a contract. This solution allows many helpful features, on a very economical scale.
5. Cloud benefit: The provider that helps a business to operate at full potential with the help of cloud services; that also offers extra benefits over the conventional phone system. Cloud connectivity offers optimum uptime and stable infrastructure to help business development for better customer experience.
6. Better integration: The solution can be integrated with other cloud-based solutions. Integration with CRM with call queue management can automatically syncs all call information to the respective contact. The feature helps to map the entire call details and recording in the CRM system. It also increases the agent's productivity directly by reducing the hold times and increasing the number of calls handled per hour.

Other solutions can also be added to the solution as per the target audience of a business. It helps to strengthen the business service delivery.